Bertelsmann SE & Co. KGaA is an international media company operating globally in the business areas of television, book, magazine, services and print. The company has more than 100,000 employees and is synonymous with creativity and enterprise.
Bertelsmann is represented with media and services in more than 50 countries. Its core markets are situated in Europe and the USA. Bertelsmann is also increasing its activities in China, India and Brazil. Its business units include the RTL Group, Penguin Random House, Gruner + Jahr, Arvato and Be Printers. For the employees of this globally active company, professional communication at an international level is a central training objective. Within Germany, the foreign language training is organised by the Bertelsmann Academy. Before its collaboration with Learnship, Bertelsmann worked together with many large and local providers in order to offer its employees the widest possible range of courses in many different locations. The coordination of the numerous providers entailed high administrative costs. In addition, the total budget was dislocated and quality assurance extremely difficult. Bertelsmann therefore decided to source all future foreign language services through a Master Services Provider.