Learnship appreciates your visit and your interest in the Learnship services. Learnship business skills trainings (“training services”) are primarily provided to companies and their employees. However, individual learners can also take courses through Learnship.
The protection of your personal data is of utmost importance to us and we want you to feel secure when you visit our website and use our training services. We respect the German data protection laws (Telemediengesetz TMG and Bundesdatenschutzgesetz BDSG) and the data protection regulations of the European Union. In the following, we will explain which information we collect, process and use (“data processing”) when you visit our website or use the training services.
We use personal data for the individual design and improvement of the training service as well as for the contractual processing, in particular the payment. We use it to communicate with you as well as to update our records and improve our platform to prevent or detect misuse, in particular fraud, or to allow third parties to perform technical or other services on our behalf.
We collect the following types of personal data.
We collect and process information that you enter on our website or transmit to us in a different way.
By submitting the contact form on the website, we collect the compulsory information you submit (first and last name, telephone number and e-mail address) as well as other voluntary information (company or training requirements).
In order to use the training services, you will be given an online access to the Learnship platform at the start of the course to store your identification data (name, telephone number, email). You can then create your own member area. A profile can be created for each user of the training services. User data can be self-managed in this context in a password-protected area. In addition, you will be provided with a text field to present yourself as well as the option to upload a profile picture.
When you interact with our customer service, we collect and process your identification data and information on the case.
In addition, we store participants’ classification, learning progress and survey results. In the case of company-sponsored participants, their profit centers and positions are also stored.
If you choose to make payment by credit card, we use a service provider to handle this transaction. The service provider collects and processes your credit card information.
We collect and process personal data that your employer submits to us when booking a course for you or creating your profile on the Learnship platform.
As soon as you visit the website, we collect and process automatic information. These include cookies and log files resp. access data. See below for further information.
We automatically collect and process information that your browser transmits to us. These are: browser type / version, information about the screen size, operating system used, the page visited before, hostname of the accessing computer (IP address), time of the server request. These data are used anonymously for statistical evaluations for purposes of operation, security and optimization of the service. Learnship reserves the right to review log information about the last known IP address later from users, members or providers who appear to have breached the law or contracts when using the Learnship service. This data is automatically deleted after six months.
We process and use your data solely as follows.
If you enter into a contract with us for yourself or for your employer regarding the provision of training services (“contract”), we will process your data for the purpose of establishing, implementing and eventually terminating the contract.
We process your data to provide you with training services.
Your data is only accessible to you, as well as to Learnship employees (especially IT staff), Learnship trainers and the personnel department of your employer, if applicable. A closed user group is set up for learning groups from the same company. Members of such a user group can see the respective profile, the place of residence, the country and a short self-portrayal of the other group members. We can disclose your data, especially classification, learning progress and survey results to your employer, if your employer is our customer.
Anonymized user information can be used for statistical evaluation, quality assurance and market research.
Except for the described transfer to your employer, we do not pass on your data to third parties. We are obliged to cooperate with authorities, in particular law enforcement agencies and courts. In this context, we may be required to forward personal data to respond to queries from such authorities or courts.
The website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and which allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is generally transferred to a Google server in the USA and stored there.
You can prevent cookies from being saved by setting your browser software accordingly. In this case, you may not be able to fully use all the features of this website. In addition, you can prevent Google from collecting and processing the data (including your IP address) related to your use of the website (including your IP address), as well as the processing of this data by Google by downloading and installing the browser plug-in available at install: https://tools.google.com/dlpage/gaoptout?hl=en.
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie is then set that prevents the collection of your data on future visits to this website: Disable Google Analytics.
We have entered into an agreement with Google for commissioned data processing and are fully implementing the guidelines of the German data protection authorities when using Google Analytics.
We use the “Activation of IP anonymization” function on the website. This will shorten your IP address by Google within Member States of the European Union or in other countries which are parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and abbreviated there. Google will use this information on behalf of Learnship to evaluate your use of the website, to compile reports on the activities on the website and to provide other services connected with your use and the internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
From time to time, we send newsletters with information relevant to customers and interested parties using the MailChimp platform of the US supplier Rocket Science Group, LLC, 675 Ponce De Leon Ave, NE # 5000, Atlanta, GA 30308, USA (“MailChimp”).
The e-mail addresses of our newsletter recipients, as well as further data as described in this section, are stored on the servers of MailChimp in the USA. MailChimp uses this information to send and evaluate the newsletters on our behalf. In addition, MailChimp can use this data to optimize or improve its own services, e.g. for the technical optimization of the dispatch and the presentation of the newsletter or for economic purposes to determine from which countries the recipients come. However, MailChimp does not use the data of our newsletter recipients to write it itself or pass it on to third parties.
At any time, you have the right free of charge to be informed about your stored personal data. By logging in with your e-mail address and password, you have access to the data, information and content stored under your profile. You may update, add or delete your personal data on your profile at any time.
Your master data will be deleted upon termination of the contract, unless further storage is required by law.
Your profile is password-protected, so that the personal data stored therein can only be edited by you. We recommend that you do not share your password with anyone else and protect it against unauthorized access by third parties. In particular, you should leave all e-mails and other messages or pop-ups asking for your password unanswered. In order to avoid unauthorized access to your user profile, we also recommend that you always log out after you visit your user profile and close the browser window.
If you have any questions, please feel free to contact us or contact our data protection officer. You can reach our data protection officers as follows:
Cooperation Partner of TUEV SueD Management Service GmbH
T: +49 – 2173 – 9376988